Rules & Regulations
Rules & Regulations
1.Rules and regulations: Customer's arrangements with Just Homestay are governed by the law of the country where the particular Homestay attended is located.
2.Arrivals and departures: All accommodation is booked from the Saturday or Sunday before the course start date until the Saturday morning after the course end date, unless otherwise advised. A partial week may be counted as 1 week's accommodation. Students arriving between 22:30 – 6:00 may be asked to book alternative accommodation in a hotel on their first night due to late/early arrival at accommodation.
3.Late arrivals, vacations and absences: If you begin your enrolment late or are absent during your homestay, no refund will be made for the time missed. Periods of absence cannot be made up with a free extension.
4.Meals missed: No refunds or substitutions will be made for meals missed due to excursions, internships, first day orientation or other obligations that fall outside the normal schedule.
5.Change fees: A minimum of 4 weeks' written notice is required for any change. If you request a change of accommodation dates, you will be charged a change fee of USD100 which is payable at the time the request is made. Just Homestay LLC is not obliged to fulfill any change request.
6.Students cannot transfer to a different Homestay location during term time. If changing to a location where fees are lower, the difference in fees will not be refunded. If changing to a more expensive location or homestay program, the difference in fees will be charged. All changes are subject to Just Homestay’s discretion and require approval of the Director of Operations. You will not be charged a change fee if you extend your homestay, but late homestay extensions in C may require a re-placement fee of USD 100. It is the responsibility of the student to pay for any accommodation extensions. Any change of tuition resulting in a reduction in lessons will be treated as a termination of the existing booking and rebooking.
7.Prices: Just Homestay has the right to change prices due to tax increases, governmental actions or other events beyond Just Homestay’s control. Prices are valid starting in 2012.
8.Liability: The liability of Just Homestay, its group companies, their directors, officers, employees, affiliates, agents and partners with respect to losses arising from negligence (except where such liability cannot be excluded as a matter of law), breach of contract or otherwise will be limited in all circumstances to the full amount paid to Just Homestay or the relevant Just Homestay company by the relevant student for the particular program. Such companies and persons will in no circumstances have any liability for indirect or consequential losses or damages.
9.Force majeure: Just Homestay will not be liable in cases where Just Homestay is unable to fulfill any services to which they are contractually bound because of fire, natural disaster, and act of government, failure of suppliers or subcontractors, labor disputes or other reasons which are beyond Just Homestay’s control.
REFUND POLICY
Refunds will be made via the Just Homestay to whom the fees were originally paid, or to the student's bank account in the same country in which the fees were originally paid. All refunds will be made within 45 days of written notification. In the event of Just Homestay cancelling or terminating an accommodation, a full refund of all unused fees will be made.
CANCELLATION POLICY
"Cancellation" means cancelling an accommodation before the start date. In all other cases where cancellations are made in writing 14 days or more before the arrival date listed on the booking confirmation form, or on written notification of a visa rejection and receipt of relevant supporting documentation, 100% of the accommodation fees will be refunded, but in all cases, the courier fee, accommodation placement fee (if utilized), enrolment fee and any other service charges are nonrefundable. For cancellations and postponements made less than 14 days before the arrival date listed on the booking confirmation form including failure to show up and accommodation fees will be refunded less one week's accommodation fee (two weeks' accommodation fee). In all cases, the courier fee, enrolment fee, accommodation placement fee, medical insurance and any other service charges are nonrefundable.
"Cancellation" refers to the period up to the start date of the first course you are attending. Cancellations must be made in writing and in these cases, providing the student never attends, 100% of the tuition and accommodation fees will be refunded, less any actual housing costs incurred; in all cases, the courier fee, accommodation placement fee (if utilized), enrolment fee and any other service charges (eg. Airport transfer fee, medical insurance, campus fee, etc) are non-refundable up to a maximum charge of $500. Cancellations made prior to the Accommodation start date but after arrival in the US.
1.Rules and regulations: Customer's arrangements with Just Homestay are governed by the law of the country where the particular Homestay attended is located.
2.Arrivals and departures: All accommodation is booked from the Saturday or Sunday before the course start date until the Saturday morning after the course end date, unless otherwise advised. A partial week may be counted as 1 week's accommodation. Students arriving between 22:30 – 6:00 may be asked to book alternative accommodation in a hotel on their first night due to late/early arrival at accommodation.
3.Late arrivals, vacations and absences: If you begin your enrolment late or are absent during your homestay, no refund will be made for the time missed. Periods of absence cannot be made up with a free extension.
4.Meals missed: No refunds or substitutions will be made for meals missed due to excursions, internships, first day orientation or other obligations that fall outside the normal schedule.
5.Change fees: A minimum of 4 weeks' written notice is required for any change. If you request a change of accommodation dates, you will be charged a change fee of USD100 which is payable at the time the request is made. Just Homestay LLC is not obliged to fulfill any change request.
6.Students cannot transfer to a different Homestay location during term time. If changing to a location where fees are lower, the difference in fees will not be refunded. If changing to a more expensive location or homestay program, the difference in fees will be charged. All changes are subject to Just Homestay’s discretion and require approval of the Director of Operations. You will not be charged a change fee if you extend your homestay, but late homestay extensions in C may require a re-placement fee of USD 100. It is the responsibility of the student to pay for any accommodation extensions. Any change of tuition resulting in a reduction in lessons will be treated as a termination of the existing booking and rebooking.
7.Prices: Just Homestay has the right to change prices due to tax increases, governmental actions or other events beyond Just Homestay’s control. Prices are valid starting in 2012.
8.Liability: The liability of Just Homestay, its group companies, their directors, officers, employees, affiliates, agents and partners with respect to losses arising from negligence (except where such liability cannot be excluded as a matter of law), breach of contract or otherwise will be limited in all circumstances to the full amount paid to Just Homestay or the relevant Just Homestay company by the relevant student for the particular program. Such companies and persons will in no circumstances have any liability for indirect or consequential losses or damages.
9.Force majeure: Just Homestay will not be liable in cases where Just Homestay is unable to fulfill any services to which they are contractually bound because of fire, natural disaster, and act of government, failure of suppliers or subcontractors, labor disputes or other reasons which are beyond Just Homestay’s control.
REFUND POLICY
Refunds will be made via the Just Homestay to whom the fees were originally paid, or to the student's bank account in the same country in which the fees were originally paid. All refunds will be made within 45 days of written notification. In the event of Just Homestay cancelling or terminating an accommodation, a full refund of all unused fees will be made.
CANCELLATION POLICY
"Cancellation" means cancelling an accommodation before the start date. In all other cases where cancellations are made in writing 14 days or more before the arrival date listed on the booking confirmation form, or on written notification of a visa rejection and receipt of relevant supporting documentation, 100% of the accommodation fees will be refunded, but in all cases, the courier fee, accommodation placement fee (if utilized), enrolment fee and any other service charges are nonrefundable. For cancellations and postponements made less than 14 days before the arrival date listed on the booking confirmation form including failure to show up and accommodation fees will be refunded less one week's accommodation fee (two weeks' accommodation fee). In all cases, the courier fee, enrolment fee, accommodation placement fee, medical insurance and any other service charges are nonrefundable.
"Cancellation" refers to the period up to the start date of the first course you are attending. Cancellations must be made in writing and in these cases, providing the student never attends, 100% of the tuition and accommodation fees will be refunded, less any actual housing costs incurred; in all cases, the courier fee, accommodation placement fee (if utilized), enrolment fee and any other service charges (eg. Airport transfer fee, medical insurance, campus fee, etc) are non-refundable up to a maximum charge of $500. Cancellations made prior to the Accommodation start date but after arrival in the US.
